Support before, during and after your visit.
Your visit may involve several people and places. We help coordinate the practical details, with our team and partners working around your needs and service location.
Before your visit
Start with what you need and what is already arranged.
Talk through your starting point
Tell us your reason for visiting, your preferred timing and whether you already have a hospital or doctor in mind. You can also ask on behalf of a family member.
Coordinate hospital contact
We can help with hospital communication and appointment arrangements. The receiving institution confirms what information it needs, whether it can accept the request and what may be available.
Clarify practical arrangements
Discuss language support, accompaniment, transport, accommodation and assistance with travel materials. Confirm the scope and quote for the support you would like.
During your time in China
Support can be arranged around an outpatient visit, a checkup or a hospital stay.
Finding your way through the visit
Practical assistance can include registration, navigating the hospital, examination arrangements and pharmacy procedures, according to the agreed scope.
Communicating during appointments
Language support can be coordinated for your needs. Medical explanations and treatment recommendations remain the responsibility of the healthcare professionals.
Admission, discharge and family arrangements
We can help coordinate practical procedures, family communication and arrangements around admission or discharge, where requested and available.
After your visit
Report collection
We can help coordinate collection of reports and clarify the hospital’s process for obtaining them. Clinical interpretation belongs to the medical team.
Follow-up arrangements
If follow-up is needed, we can help coordinate appointment requests and communication with the hospital. Scope and availability are confirmed individually.
The next practical step
Discuss any remaining arrangements or further visit support. The end of one appointment does not have to leave practical questions unanswered.
The services provided are agreed around your individual visit. This does not imply a fixed package or unlimited ongoing support.
Planning a health checkup?
Health checkup coordination is also available as a complementary service.
Understand available options
We can coordinate contact with checkup providers and help clarify their appointment and communication requirements.
Arrange support for the day
Discuss accompaniment, language needs and practical arrangements. The provider confirms the checkup options and medical preparation.
Clarify what happens afterwards
Ask how results will be provided and whether a medical follow-up is recommended. We can assist with practical liaison where arranged.
Questions you may have.
A little clarity before your next step.
Do I need every service listed here?
No. Support is coordinated around what you need. Tell us which parts are already arranged and where you would like assistance.
Will every part be delivered by DragonCare staff?
Our team and partners work together. The people involved and the specific arrangements depend on your needs and service location.
Can you support an accompanying family member?
Practical arrangements and family communication can be discussed as part of your request. The scope is confirmed for the individual visit.
Can you help once I am back home?
We can coordinate report collection, follow-up appointments and communication with the hospital. The arrangements and availability need individual confirmation.
Tell us what you need help with.
Start with your reason for visiting, your preferred timing
and whether you already have a hospital in mind.
- Telegram
Contact details will be added before launch.